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Nova disables scoring on jobs in 2 situations. Disabled jobs can be re-enabled anytime, and all scores are preserved.

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Billing period expiry

For metered plans, Nova disables scoring at the end of each billing cycle. Warning emails with Keep Active links go out during a grace period (default: 5 days before the boundary). Click the link or re-enable from the dashboard. Re-enabling after expiry starts a new billing period.

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Inactivity

Jobs with no applications processed for 30 days (default) are automatically disabled. No warning emails for inactivity.

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Re-enabling

Click Start on any disabled job from the Jobs page. Scoring resumes immediately.
Auto-disable only affects Nova’s scoring. Your job posting stays active in your ATS.

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Defaults

SettingDefault
Billing grace period5 days before billing period end
Inactivity period30 days without processing
Contact your account manager to adjust.
Unlimited plans and application-only custom plans are exempt from inactivity auto-disable.

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Frequently asked questions

Yes. Contact your account manager. Billing expiry behavior is separate.
No. It only stops Nova’s processing. Your job posting stays active.